Contact
Get in touch
Bugs and setup questions go to GitHub, where the answer helps the next person too. Billing, accounts and anything private go to support@editmamei.com.
- Support
- For installation help, bug reports and general questions about Editmamei Desktop, open a public issue on GitHub first, since the answer will help others too. For anything private, email support@editmamei.com.
- Open an issue on GitHub
- Editmamei Connect
- Your credit balance, purchases and the option to delete your account are in your account at connect.editmamei.com. For anything else about your Connect account, email support@editmamei.com from the address on the account.
- Billing and Pro licenses
- For billing, license or account questions, email support@editmamei.com. Please don't raise them in the public GitHub tracker, where invoice details would be visible to everyone. To update payment, cancel, view invoices or remove a device yourself, use your Pro account portal.
- Security disclosures
- Found a vulnerability in the Editmamei software? Report it privately rather than in a public issue: through a GitHub security advisory (preferred), or by email to security@editmamei.com, which also takes reports about Editmamei Connect and this website. You'll get an acknowledgment within a few business days. More on the security page.
- Documentation
- The README on GitHub covers installation, configuration and every tool, and the docs page links each guide. Common questions are answered in the FAQ.
Editmamei is an independent product, not affiliated with Adobe.